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Alfa Laval opens new service centre in Aberdeen

30 August 2012

On June 20, 2012, Alfa Laval celebrated the opening of its new Aberdeen Service Centre. The centre will specialise in reconditioning plate heat exchangers and mud cooling systems for the local market.

Mrs. Julie Knight, Manager of Alfa Laval UK Parts & Service division, regarded the opening as a milestone. “At Alfa Laval we have a strong commitment to customer service. This new centre is the latest addition to our existing network of field-service specialists and service centres. It will increase our availability even further and strengthen our position in the region,” she explains.

For Alfa Laval, customer service is a total concept that spans from supplying single spare parts to being a long time performance partner. At the service centres, specially designed equipment is used to undertake advanced tasks that are unable to be executed in the field.

Aberdeen is a key market for Alfa Laval. “Being close to our customers is an important part of our strategy. Availability of spare parts and professional help is crucial for keeping our customers' processes running at optimum conditions, and to ensure maximum uptime,” says Julie Knight.

Richard Kelly, Managing Director of Alfa Laval UK added, “Aberdeen has always been an important market for Alfa Laval, we have had a presence here since 1989 and this latest investment shows the strength of our commitment to continual growth and development. The lease spans for 15 years and equates to a total investment of over £3m."

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