Gardner Denver upgrades free six-year warranty on Elmo Rietschle range
10 May 2016
Gardner Denver has updated its ‘Assure’ scheme for its Elmo Rietschle vacuum range, offering a free, six-year warranty to customers.
To previously qualify for the six-year warranty, customers had to register the machine with their local authorised Elmo Rietschle distributor upon purchasing the pump. Now, the six-year warranty is offered as standard in the UK on all new and existing rotary vane vacuum pumps, with registration automatically completed when the product is purchased.
The warranty delivers peace of mind for those using an Elmo Rietschle rotary vane pump, ensuring continuous high performance and reliability, helping to eliminate any likelihood of equipment downtime.
Gareth Topping, UK and Ireland Sales Manager for Elmo Rietschle, explains: “The Assure promise was launched to offer our valued customers the best possible return on investment. All customers now receive this one-of-a-kind warranty as standard, without the need to complete an applications form for registration.”
Customers must still take out a service agreement with a scheduled maintenance programme with their local authorised distributor to ensure optimal performance is guaranteed throughout the vacuum product’s service life. Genuine spare parts must also be used.
“Should any issues arise, we will return the unit to its original operating condition, at no additional expense to the customer,” Gareth adds. “We are committed to offering the best value for money to those that invest in our premium vacuum pump range.”
Any machines manufactured before January 2013 must be booked into the company’s UK service centre to check its condition before the Assure warranty is secured.
Elmo Rietschle has a network of over 100 qualified engineers, UK-wide, that specialise in a range of on-site condition monitoring, repair and maintenance services for vacuum products and applications. In addition, the company operates a professional service centre, should a pump require a more comprehensive overhaul during the warranty period.
This is supported with an extensive hire fleet of machines that can be loaned to site during any repair or remedial work.
For more information, please visit: www.gardnerdenver.com/brands/elmo_rietschle