BAILEYS SEEKS ASSISTANCE FROM BRAMMER
09/09/2014 Rubix
Baileys, a key brand of Diageo, serves over 50 million customers across 135 countries. Located at its 25 acre Dublin site for more than 30 years, Baileys has six production lines and three processing plants, which undergo regular changeovers to accommodate the 17 flavours manufactured - and it is paramount that it all runs smoothly with little disruption.The Challenge:
Prior to Brammer taking on the maintenance, repair and overhaul (MRO) contract, Baileys' maintenance was on a purely reactive basis, with the organisation using multiple suppliers with little or no control over the costs. In terms of spare parts, a member of staff would go to the stores and, if the part was not in stock, would leave the site to go and collect it.
The Solution:
With a view to becoming a world class manufacturing site, Baileys enlisted Brammer to assist in the maintenance operations. This meant moving away from multiple suppliers, some of whom had worked with Baileys for more than 20 years. However, within six months of working with the MRO specialists, the benefits of the new way of working was clear to everyone. In addition to Brammer providing parts to Baileys, they offered multiple value-added services including an expert coming on site once a month to talk staff through the latest innovations and to discuss implementing more sustainable solutions to problems.
Another benefit of the partnership included Brammer bringing both its technical library and its catalogues to Baileys' site. The technical library features a range of Brammer success stories that aims to illustrate how to implement new products, reduce the need for maintenance of parts, and highlight solutions for processes that are outdated or no longer fit for purpose.
The introduction of the catalogue gave staff access to a wide range of products enabling them to select the most appropriate solution, not just the one they had always used which may not have been the best option. This also meant that staff had the part number, to give the procurement team better control and visibility of what was being ordered.
The Benefits:
Brammer adopted a partnership approach with Baileys, rather than just being a supplier, and the results have impressed Chris Byrne, Engineering Maintenance Manager for Diageo Baileys: "After one year, cost savings were at 16 per cent, but the additional benefits that Brammer's expertise brings is where it's really made an impression."
"For example Brammer has provided an on-site specialist, available whenever needed for queries, who has provided training to staff on vibration analysis equipment. Brammer has also supported us as we have transitioned from reactive to proactive maintenance."
All production-critical parts are now held in the stores, with an automatic re-order system in place. Additionally, through removing dead stock identified by Brammer, Baileys reduced cash tied up in MRO products by 20 per cent, dramatically improving its cash flow.
Brammer provided Baileys with a monthly report detailing what had been purchased from Brammer, but also what had been purchased elsewhere - along with the corresponding cost savings had Baileys purchased that part from Brammer.
As the relationship evolved, the team at Brammer gained a full understanding of the motivations and requirements of Baileys. Brammer introduced an OEM part substitution scheme whereby they were able to deliver a cost saving by sourcing parts directly for Baileys, rather than via OEM, as had been the case previously. This process enabled Baileys to cut out the middle man, and save both time and money.
Brammer also evolved its way of working, to ensure it met its client's needs. Brammer increased its shippings from the UK and implemented an urgency system - if Baileys said that the part was urgent, Brammer would courier it to site. Altering the service level agreements (SLA) to ensure Baileys met its manufacturing targets is just part of Brammer's wider partnership ethos - helping clients achieve their goals by being more than just a supplier.
For more information, please contact:
Brammer UK Ltd
Claverton Court
Claverton Road
Wythenshawe,
Manchester
M23 9NE
United Kingdom
Tel: 08447 36 36 65
Web: www.brammer.co.uk
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