Organisational developments announced by AUMA UK
21/05/2012 AUMA Actuators Ltd
As AUMA celebrates five decades of manufacturing and supplying electric actuators, the UK operation announces developments to provide enhanced customer support. Mark Foster is appointed Service Sales Manager and Colin Borrows is promoted to the newly created role of Service Delivery Manager.A significant installed base for AUMA across mission critical applications has been developed including power stations, petrochem plants, industrial control and the water industry. Mark Foster's role will encompass visits to long-standing customers to provide support to maintain assets. As Service Delivery Manager, Colin Borrows' role recognises that ongoing support of loyal customers needs to be backed by appropriate levels of technical and administration resources.
Commenting on the strengthened service offer, AUMA UK Managing Director Paul Hopkins said:
"AUMA is more than an actuator supplier; we work as partners in automation design, installation, commissioning and service. We are building our team to support the service side of our business; we are also recruiting for additional sales people across the country, together with new service engineers to enhance our ability to meet our customers' increasingly demanding service level agreements."
For 28 years, Mark Foster has worked in UK and international electric actuation sales. His career progressed to business development including management and hands-on roles focussing on
site-based service solutions. Significant OEM valve maker / automation exposure has included extensive retrofit experience. At AUMA he will focus on development of field service activities.
Colin Borrows has a 16 year track record working for AUMA: his previous role was After Sales and Service Supervisor. Combining sales, electrical installation and actuation skills with a strong service ethos, new responsibilities include managing the company's service engineers, repair shop and service centre. He also oversees spares, repairs, on-site service and technical assistance.
AUMA UK forms part of the global AUMA organisation, contact: Auma Actuators Ltd, Generation House, Yeo Bank 3, Kenn Road, Clevedon, North Somerset, BS21 6TH Tel: +44 (0) 1275 871141 Email: mail@auma.co.uk or visit www.auma.com
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