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Wastewater treatment meets telemetry technology

Wastewater treatment dispensers now remotely monitored at NCH Europe headquarters

NCH Europe, global provider of biological wastewater treatments for the food and beverage, manufacturing and hospitality industries, has advanced its BioAmp 5000 by equipping it with telemetry monitoring. This high-tech system means NCH Europe has complete visibility of its customers' wastewater treatment, allowing the company to investigate any changes or problems quicker than ever.

The BioAmp 5000 is a microbial fermentation unit that dispenses 500 trillion active FreeFlow bacteria into the wastewater streams of businesses that want to reduce their effluent disposal fees. The bacteria digest fat, oil and grease (FOG), organic waste and suspended solids, transforming highly polluted water into an effluent that is acceptable to water utility operators.

"We are continuously investing in our product range," said Steve Martin, projects director of the wastewater and biologicals platform at NCH Europe. "This upgraded telemetry feature means we get alerted to all changes to our customers' BioAmp 5000. The alerts are categorised into different levels of urgency, for example, opening the door of the unit will send us a low-level alert, but we'll get a high level alert should there be a more serious problem with functionality.

"By remotely monitoring our customers' BioAmp 5000, we can fix issues incredibly quickly. With effluent constantly being pumped out in large scale industrial plants, there is no time to lose to ensure that the wastewater is being treated as effectively as possible. For example, if we are alerted that the temperature within the unit isn't where it should be, we can be on-site to investigate why this is." 

The upgraded BioAmp 5000 is also easier to install and has improved dispensing performance. This all adds up to exceptional customer service from NCH Europe and consistently reduced effluent disposal fees for its customers. This product launch comes as part of NCH Europe's innovation month, a pivotal month that brings a new selection of problem-solving products to industry. 

For more information, please contact:

NCH House
Springvale Avenue
Bilston
West Midlands
WV14 0QL
Tel:  +44 (0)1902 510254
Email: customer.services@nch.com
Web:  www.ncheurope.com/en

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